Market:marker Platform - US - Frequent Questions

Subscribing to a Market:marker Product
How do I subscribe to a Market:marker product?
To subscribe to any of the products on the Market:marker web site, you can either fill in the Registration form for Data:marker or contact Client Support for Data:marker (New York) by sending an email to NYclientSupport@tullettprebon.com
I would like to subscribe to more than one of the Market:marker products, will I need more than one user name and password?
No, if you subscribe to more than more products you will be able to use the same user name and password.
Downloading Help Documents
I have downloaded an Acrobat document from the site but I cannot view the screen grabs on it?
To view the Acrobat documents on this site you will need version 4 or above, of Adobe Acrobat. To download Acrobat reader free visit the Adobe site at http://www.adobe.com
Logging On to the Market:marker product suite
I have forgotten my password, how do I log on to my market:marker product?
If you have forgotten your password or you are having trouble connecting to the Tullett Prebon services please ring the Tullett Prebon Client Support for Data:marker (New York) on +1 212 208 2098.
I have tried to log on to my Market:marker product 3 times, but now I have been locked out of the product, what has caused this, and what do I do next?
After trying to log on to a Market:marker product three times using the wrong password the administration system will lock you out of the system completely. You must contact Client Support for Data:marker (New York) on +1 212 208 2098 who will reset your account and give you a new password.

If you are having trouble connecting to the Tullett services please ring the Tullett Prebon Client Support for Data:marker (New York) on +1 212 208 2098.

Tullett Prebon Client Support for Data:marker (New York)
Client Support +1 212 208 2098
Help Desk +1 212 208 2222
nyclientsupport@tullettprebon.com

Tullett Prebon Client Support for Market:marker platform (London)
[+44] (0)20 7200 7775
tradingsystemsservices
@tullettprebon.com

Tullett Prebon,
Cable House,
54-62 New Broad Street,
LONDON
EC2M 1ST
United Kingdom